AI Customer Support Agent

An AI Customer Support Agent can manage customer support across multiple channels, at once!

  • Email AI - AI To reply to majority of your customer support emails

  • AI Support across all of your social channels

  • Hybrid alongside your manual team, freeing them up to focus on complex support issues

  • FAQ sources, returns handling, appointment rescheduling etc.

  • Integrates with any platform with an open API - Gorgias, Shopify, Go-High-Level, EDM systems

  • Insights into all customer support queries

Why AI is Great for Customer Support

Ticket resolution speeds up by 52%, translating to faster customer service.

First response times drop by 37%, improving customer satisfaction.

67% of consumers prefer self-service support over contacting an agent.

24/7 availability is valued by 64% of customers.

Handling time cut by 40–45%: AI reduces average call durations significantly.

Proactive issue detection: AI has ~85–95% accuracy in predicting problems and sentiment.

Results

Traci Migration

Australia's most followed immigration lawyer

  • 1,249 leads a month on average without Traci’s team needing to spend any more time managing social media.

Eric Janicki

Global Fitness Public Figure & Coach

  • 702% return in 1 month

  • Coaching qualifying completion rate: 93% completion rate of questions

  • 69% of people click to download the app who aren't a fit for coaching click to download the app

Graeme Holm

#1 Australian Financial Broker 3 years running

  • Saved the cost of 5 staff for the price of 1

  • 61% conversion rate of all comments to watch the webinar

  • 48% key conversion rate of all direct messages

IzzyAgents Performance

77.3%

faster at resolving tickets

97.9%

faster response time using AI agents

56%

faster AI resolves tickets than the team takes to even reply

  • "Our main goal was to connect with the fans and show up instantly when they need us, like providing information on games, leaderboards, events, etc. Responding to a huge bulk of inquiries through messages, comments and stories while attempting to grow our subscriber base and increase sign-ups of Silverfans has proved to be a challenge - one that we wanted to conquer. We wanted to do all of this effectively with the tools we already have. So, when IzzyAgents offered this simple yet revolutionary approach, we gave it a try. We saw an immense increase in subscribers and campaign users for the games that we ran campaigns for, messages were all automated so it really saved us time and we were able to provide fans with time-sensitive information. The IzzyAgents team was also able to help us build an organic database that can be utilised for future campaigns."

    Silverferns

  • "Working with IzzyAgents has been a positive experience that we would suggest others explore for their businesses. As music marketers there is so much noise to cut through, and with the help of Josh and his team we achieved our goals around the recent Montell2099 tour. We came up with a creative artist to consumer messaging system, and implemented this in a way that drove ticket sales whilst maintaining a credible artist voice to fans. We highly recommend IzzyAgents and their service, and trust it will be a part of our forthcoming campaigns."

    Dan Woolston, artist manager for Montell2099, Higher Ground

IzzyAgents in Action

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